Shipping Policy

1. Order Processing TimeAll Products are made-to-order. Production typically takes 7–14 business days (excluding weekends and holidays) from the date your order is placed and payment is confirmed.During peak periods (e.g., holidays, sales, or high-demand seasons), production may take up to 21 business days.You will receive an email confirmation when your order is placed and another when production is complete and your item ships.

 

2. Shipping TimesOnce production is complete, shipping times depend on your location and the selected shipping method:United States: 5–10 business days (standard shipping).International: 10–30 business days (depending on destination and customs processing).Estimated delivery dates are provided at checkout and in your order confirmation email. These are estimates only and not guaranteed.We ship worldwide, but some remote locations may have longer delivery times or restrictions.

 

3. Shipping CostsShipping costs are calculated at checkout based on your location, order size/weight, and selected shipping speed.We may offer free standard shipping on orders over a certain amount (promotions will be clearly stated on the Site).Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer and may be collected upon delivery by the carrier.

 

4. Shipping CarriersWe partner with reliable carriers such as USPS, UPS, FedEx, DHL, or similar services (selected by our drop shipping partners).Tracking information will be emailed to you once your order ships.

 

5. Order TrackingYou can track your order using the tracking number provided in your shipping confirmation email.If you do not receive tracking information within 21 business days of placing your order, please contact us.

 

6. Delays and IssuesDelays may occur due to production issues, carrier delays, weather, customs clearance (for international orders), or incorrect addresses provided by you.We are not responsible for lost, stolen, or delayed packages once they are in the carrier's possession. If a package is lost or damaged in transit, please contact us immediately so we can assist with filing a claim.Providing an incorrect or incomplete shipping address may result in additional fees or return of the package.

 

7. Customs and International OrdersInternational customers are responsible for all import taxes, duties, and customs fees.We are not liable for packages held or refused by customs. Delivery times for international orders can vary significantly.

 

8. Changes to OrdersSince Products are custom-made immediately after order placement, we cannot modify or cancel orders once production has begun.Please review your order details carefully before submitting.

 

9. Changes to This PolicyWe may update this Shipping Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes means you accept the updated policy.10. Contact UsIf you have questions about shipping, tracking, or your order, please email us at: info@skilledbychoice.com (mailto:info@skilledbychoice.com)